CANCELLATION BY THE CLIENT ON WEB RESERVATIONS If cancellation occurs, the following will be charged as a penalty: 30 days before the date of entry 10% of the amount of the reservation. between 29 and 7 days 50%. less than 7 days before, 100%. There will be NO PAYMENTS if the client voluntarily desists from the services before the end of their stay. * Note: these cancellation conditions only apply to online reservations through this website.
For reservations made in other portals, cancellation policies of each portal will apply. For reservations through other channels (office, telephone and email), you will not receive any refund if you cancel the reservation after it has been accepted.